Shipping & Returns
Shipping Cost
FREE Express Shipping to all Residents of Australia, New Zealand, United States of America, Canada & United Kingdom.
Delivery Time
Orders are dispatched within 24 business hours of being placed.
Express Shipping is 2-5 business days for delivery.
Tracking your order
You will receive a Shipping Notification email with tracking information as soon as your order ships.
Delivery & Order Cost
The delivery cost is a flat rate per order. All charges are in USD Dollars ($USD). The currency conversion will provide an estimate to your local currency. The conversion provided estimates the charge in your local currency, however you will be charged in USD Dollars ($USD).
Customs Charges
The customer will be responsible for any customs or import charges.
We want to make an impact on every customers journey! Therefore we offer a 30 day money back guarantee on all of our products.
Returns policy
- Products can be returned within 30 days of delivery for a FULL Refund
- Items must be received in original condition - unused and in original packaging.
- To complete your return, we require your receipt or proof of purchase. Please include this in your parcel when returning your item.
- We process all returns within one week of receiving your items and we will send you an email with the details of your processed return.
- Please contact is via our Contact Page if you believe your product is damaged or faulty.
- Buyer will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If 30 days have gone by since you received your order, unfortunately we cannot offer you a return or exchange.
To start a return, please message us via the Contact Page with your:
- Full Name
- Order Number
- Request for Return
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us our Contact Page.